Is Google Still the Future of Search Engine Optimisation?

Is Google the Future of Search Engine Optimisation?

Google has had a rough time of it of late. In the past month it has had to hobble its own browser’s rankings after the search giant breached its own rules on paid links; been accused of breaching trust for its integration of Google+ into its search results; apologise to the Kenyan local search directory Mocality for scraping its database and claiming a fictitious relationship with the company; and been fined $500 million dollars for helping Canadian pharmacies to illegally sell controlled substances to US customers via AdWords. Add to this a couple of weighty anti-trust investigations looming on either side of the Atlantic and you start to wonder; can a search engine ploughing on so wilfully through dangerous waters continue to dominate the market? And if not, what does this mean for search engine optimisation and the humble SEO agency?

Greg Sterling, over at Search Engine Land, has argued that the Mocality fiasco was something of a Rorschach test for people’s opinions of Google. If you view the company as a deserved market leader that is forever looking for ways to give its users better and more relevant results, then it was the sort of unfortunate misjudgement that can occur within any large corporation. When you employ over 30,000 people around the world, it’s almost inevitable that some of them will make mistakes. The same goes for the pharmacy sting. If, on the other hand, you see Google as the golden boy who let hubris take control, then the current barrage of criticism is nothing but a very large whirlwind being reaped.

Is Bing the Future of Search Engine Optimisation?

You don’t have to work for an SEO agency to see the irony. A decade ago, Microsoft was facing similar anti-trust investigations regarding its bundling of Internet Explorer with Windows. It was the end of Microsoft’s run as the hot property of the digital world. Google, however, was on the rise. Its clean, user-friendly interface and relevant results were a genuine innovation in those days of the dotcom bubble. Today, Microsoft is still trying to rebuild its brand image, but it is Google which is facing a mighty fall from grace.

The same anti-trust probes which damaged Microsoft’s dominance of the browser market aided Google’s dominance of the search market. In the UK, Google now accounts for 91% of all search engine traffic, but a punitive result from the EU’s investigations could see that shift. If so, it would ironically be Microsoft-owned Bing that would be best placed to move in and take up some ground. Bing currently only accounts for 4% of the UK market, but in the US their share stands at around 15%.

But what does this all mean for the humble SEO customer? Currently, most SEO agencies are going to focus their attentions on Google. And why wouldn’t you? With 91% of the local search market, you’d be mad not to focus your search engine optimisation there. But if Google slips, then cross-platform optimisation is going to be of greater importance. That might, on the one hand, prove beneficial for online marketing and SEO agencies. No longer will one change to Google’s search engine algorithms have the potential to put entire companies out of business. On the other hand, it raises new issues of how and where resources should be deployed. When it comes to Pay Per Click and paid search, the budgetary decisions become even more fraught.

Having said that, 10 years on from its drubbing Microsoft Windows still holds around 90%Search Engine Results Page of the global operating system market. There’s no reason to think Google will take any harder a hit. It may lose its cool guy image – arguably it has already done so – but people are used to it and it still delivers nice, clean, relevant Search Engine Results Pages. There’s a reason Bing and Ask work so hard to emulate it, and why the cluttered SERPs layout of Yahoos past have been abandoned. Bing may make some ground, but at KPI we’re already accounting for that; we track clients’ performance on Bing and Yahoo as well as Google, aware that at least one of those (and guess which one) might have an interesting future. For now, Google is here to stay, but if you want to work with an SEO agency who understand the importance of cross-platform search engine optimisation, get in touch.

Is Google the future of Search Engine Optimisation? Probably. Ask Jeeves.

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The future looks positive for all major Internet advertisers

Reports released by a wide range of search engines have revealed that 2011 was a successful year for all major search advertisers. It is predicted that this success will also continue to grow throughout 2012, as search engines with generally lower traffic, such as Bing and Yahoo, are beginning to increase their search share.

The reports looked closely into the PPC (pay per click) side of internet marketing and revealed that the average cost per click has dropped. This marks an improvement for several sectors, as dropping the average cost per click suggests that businesses are seeing a higher click through rate.

 

The reports also suggested that search engines including Bing and Yahoo are getting better click through rates. High click through rates result in a lower cost per click, allowing advertisers a better return on investment.

It is therefore advisable for businesses to conduct a trial run advertising campaign on Bing and Yahoo. This will allow companies to discover if their sector can benefit from the increased traffic on these less high profiled search engines. It is still worthwhile advertising with Google as they have by far the highest amount of traffic, but it is always useful to research the different advertising platforms available.

 

Another useful tip for both small and large businesses is to benchmark the average cost per clicks and click through rates on Google within their industry. This will allow companies to see if their campaign is the best strategy for producing high return on investment.

 

The reports also showed a significant increase in mobile and tablet advertising. As today we are in world that is completely led by technology, online advertisers are constantly seeking to reach their audience through new devices and platforms.

AdWords advertisers in particular can now target specific devices through running mobile, tablet and desktop campaigns. Through using AdWords, advertisers can even target particular mobiles, such as iPhones or BlackBerrys. They also have the ability to target mobile users in specific areas where there is a good WiFi connection, increasing the possibility of higher click through rates.

 

When it comes to PPC advertising it can confusing to know where to start. Here at KPI we can build and monitor your PPC campaign, ensuring it is constantly focused and effective in achieving high conversion rates.

 

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Your website has great rankings but no traffic….so what do you do?

Keyword Research

Having great visibility on a search engine will generally bring you a large amount of additional organic traffic. However, there are occasional unfortunate instances where this isn’t the case. If this happens there are several ways you can improve your SEO and ensure your organic techniques are luring in more website visitors and more customers.

Tracking your search engine ranking is a great way of understanding how your SEO efforts are doing. However, it’s important not to become overly fixated with metrics and figures. Your primary goal should always be on increasing traffic, leads and sales.

SEOA common problem with internet marketing is that businesses are targeting the wrong keywords. It’s important to take a step back and make sure the keywords you’re focusing on are what your potential customers are actually searching for. Choosing the right keywords can be a difficult task, as you will have a specific way of describing your products or services and your potential customers will have a different way of phrasing what they need.

The way people search and the words they use can also rapidly change over time. You need to conduct regular keyword research in order to ensure your content is matching what people are searching for. You could also use a questionnaire or poll on your website to ask your customers how they would go about searching for your new product or service. A PPC campaign can also help you gain more knowledge on which keywords are being used.

It’s important to always keep an eye on your SERP (search engine results page). EnsureSearch Engines that your listing is completely accurate and unique, making sure it stands out against your competition. A useful tip is to think of yourself as someone who is searching for the products and services you offer and ask yourself honestly, “Which link would I click on?” The next step is to ensure your titles and meta descriptions are optimising your keywords and are also well written and captivating enough to encourage a click through.

Search engine behaviour is slowly beginning to change; not only do people not look at pages 2 or 3, searchers are now rarely scrolling to the bottom of page 1. In order to get the most traffic you need to be in the top 5 search results.

KPI Business Services can help to improve your internet marketing by using organic SEO techniques. We will ensure your website has high quality content and is optimised with the best keywords for your business.

 

 

 

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“It don’t matter if you’re black or white” – well, it certainly does when it comes to hats, Google!

We’ve all heard the saying “Oh, How the Mighty Fall” – well Google are certainly feeling the brunt of that particular phrase at the moment.

Google are well known for being strongly against websites that buy links and have thin content; they could almost be considered the “internet police” at catching and punishing the culprits who practice these methods. However, they have recently carried out a black hat tactic to further promote Google Chrome by entering into a relationship with a campaign that practises exactly what Google hates. This was unknown to them at the time, however upon discovering this, Google have been forced to follow their own rules and penalise themselves!

Google SERPThey have said that they intend to take stricter action against themselves than they would against a regular site and have put a penalty in place for 60 days. As a result of this, when “browser” is entered into the search bar, Google Chrome is now ranking at position 105 (the eleventh page!) on Google’s Search Engine Results Pages (SERPs); a dramatic fall from its previous position at number 2.

Here at KPI, we have discussed the topic of black hat tactics before; in terms of link-building, black hat tactics are a no-go area. Yes, they can have immediate effects resulting in your website attaining higher page rankings, which of course is a positive. But don’t be deceived! Ultimately, this will be discovered by Google and you too will be penalised – not good. This might mean that, like Google Chrome, your website could plummet in the Page Rankings and you are more likely to be missed by customers who are looking for exactly what you have to offer. Or, even worse, your site could be banned!

Google Chrome LogoThe fact that Google have enforced their own rules upon themselves just goes to show how serious their feelings are about this underground way of achieving high rankings.

We therefore strongly recommend sticking with white hat tactics; the exact opposite of the black hats. Build up your website through your own hard work, ensure that it has good quality content and attain some legitimate links.

Need help with this? Contact KPI to help boost your website to its full potential.

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AdWords: The Quadruple Case Study

Setting up a Google AdWords account is relatively straight forward, right? Think of a few words people use to search for your product or service, write a few short ads, put some money in the account and wait for the influx of t-shirt buying, insurance hunting, gold card waving customers to come bounding through your site. Wrong.

Google AdWords Logo - KPI Quadruple Case Study

There are countless businesses running AdWords accounts that are not only ineffective but in some cases are also costing them a small fortune. As an AdWords customer you pay Google for every click you get. At KPI we frequently come across poorly managed AdWords accounts where businesses can be spending half their online marketing budget for no benefit whatsoever.  In some cases these AdWords customers would get more value spending £3000 a month on promotional baseball caps.

In order to deliver results with AdWords a campaign must be effectively developed, managed and monitored. Unlike the long-term techniques used to achieve search engine rankings through SEO, a well managed AdWords campaign can deliver results quickly.

KPI quadruple AdWords campaign performance in a month 

KPI began managing a new Google AdWords client account at the start of November 2011. The account had been running since 2005.

The table below illustrates the financial savings and increased enquiries KPI’s campaign management delivered for the new client in just one month.

KPI AdWords Client Metrics Table - Quadruple Case Study
  KPI Client Metrics October – November 2011*

Understandably, the client took a look at their account and expressed concern that the number of clicks their ads were receiving had dropped significantly since it has been managed by KPI.

KPI were pleased to report that despite the number of clicks on the ads falling by over a half, the performance of the account had improved dramatically. In October the client were paying Google £18.16 for each sales inquiry generated by their AdWords campaign. By November this dropped to £3.80. Within a month the cost of a sales enquiry for a KPI client was now four times less. And that’s what managing AdWords is all about.

Have an AdWords campaign that’s not performing? Thinking of starting one and want it to deliver quickly? Contact KPI to discuss your requirements. We are a leading UK search engine optimisation (SEO) and Google AdWords Certified Partner

What does the ‘Client Metrics’ table mean? AdWords lingo explained:Clicks
The number of people clicking the clients ads on Google.

Click-through-rate (CTR)
The percentage of people who click on the ad after it being made visible to them following a Google search.

Cost
The total amount the client spent on people clicking their ads.

Conversions
The number of people visiting the client’s online sales enquiry form after clicking on the ads.

Cost/conversion
The amount the client is spending on their AdWords in relation to how many people are visiting their online sales enquiry form after clicking the ads.

Conversion rate
The percentage of people clicking on the ads who then go on to visit the online sales enquiry form.

*The figures in this article are from real accounts managed or reviewed by KPI. However, we treat all client data as strictly confidential and would not reveal the identities of any case study client without their prior permission.

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SEO vs Social Media: Which Is More Important?

SEO Diagram

Webmarketing123’s State of Digital Marketing Report showed interesting figures for SEOs last month. The majority of B2B marketers (57%) and almost half of B2C marketers (41%) said SEO had the biggest impact on their lead generation goals of all online marketing tactics. By contrast, PPC, which came in second, scored only 24% from B2B marketers and 34% from B2C marketers.

So if SEO trumps PPC, how do other information sources fare? A survey from the Pew Internet & American Life Foundation has shown, as can be predicted, search engines are the top source of information about local businesses. This study was divided into people finding information about bars, restaurants and pubs, and people finding information about other local businesses. Of the total percentage of adults who got information about businesses, around half used the internet; a much bigger percentage than those who found out this information from newspapers or word-of-mouth.

Of these internet-using participants, 38% of people researching restaurants, bars and clubs turned to search engines, and 36% used search engines to find out about other local businesses. Compare this to the respective 17% and 16% who used other websites, and just 3% and 1% who used social networking. This makes an important point for web marketers.

Both of the above quoted surveys were conducted on U.S. participants, but it looks to be a global trend. Over 75% of digital marketing impact was found to be derived from SEO and PPC activities (Webmarketing123).

Social media is important, but it’s an importance that can be overstated by those keen to jump on the new technology bandwagon. As well as its lower hit rate, social media has a far lower conversion rate than search engine results, possibly because of its broad target audience. But 68% of marketers have generated leads from Facebook, LinkedIn or Twitter, and 55% of marketers report that these social media sites have closed deals. So social media should not be neglected either.

Another important point is that social media and search are merging, so it is important to pay attention to both. Social media prominence increases the chances of showing up in search results, and Facebook, Twitter and Google+ profiles can be optimised for search, as each contain metadescriptions and SEO tags. So even though most of your attention should be focussed on improving SEO for organic search, it’s still important not to put all your eggs in one basket.

Contact KPI for help with SEO and social media marketing.

SEO word cloud

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Charity SEO for Christmas 2011

Charity SEO for Christmas 2011

To celebrate another successful year at KPI we are topping up our Charity Fund with some additional Pro Bono days.

We welcome applications from Charities for help with any Digital Marketing projects including WordPress CMS Websites and Blogs, Search Engine Optimisation (SEO), Google Adwords Grants, etc.

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Twitter Introduce New Brand Pages to UK Marketers in 2012

 

Twitter has re-designed its services, allowing companies to have a greater presence on the mini-blogging website. Twitter has begun to follow in the footsteps of similar websites, such as Facebook and Google Plus, in allowing companies to have their own branded feed on the network, constantly updating content and engaging with potential customers. This new change in the system comes as Twitter creators realise the site needs commercial success in order to retain its current high profile as a social platform.

The re-design will allow companies to incorporate more customisation to their Twitter pages and even add videos and photos into their Twitter headers. The new tool will aid Twitter’s development as a visible marketing platform, as well as being an individual social networking base. As an updated feature of the site’s already successful ‘hash tag’ system, the new service will be able to highlight content from all commercial Twitter pages, based on an individual’s interests and location. This will allow marketers to grab the attention of their potential customers and engage with them through photos, videos, sounds and other exciting content.

Marketers can control the message visitors see when they first come to the company page, through promoting a particular tweet at the top of the page timeline. This will highlight the content businesses want their customers to see first, e.g. a particular offer or service the company is currently offering. This content can also be changed at any time and can be produced through either old or recent tweets. The branding pages will also be enforced on the Twitter app: – another positive aspect for companies as it’s predicted there will be a major increase in the rise of online sales via smart phones.

The new brand pages are already being used by top US companies such as, Coca-Cola, Dell, McDonalds, Nike and Disney, proving the instant popularity of this new service with big brands. By the beginning of next year branding pages will be available to all UK marketers; make sure you’re ahead of the game and organise your new Twitter page design. This new Twitter feature is a great way to give your company a positive start to 2012 through drawing in customers before your competitors do!

For more information about Facebook, Twitter or any of your internet marketing strategies, contact KPI Business Services today. We are a leading UK search engine optimisation (SEO) company and can offer a wide range of services in order to gain top search engine rankings and therefore improve your conversion rates.

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Will Facebook’s privacy bug affect the relevance of social media marketing?

Facebook’s latest privacy issue was once again the talking point of this week.The website’s bug saw some of Mark Zuckerberg’s private Facebook photographs being hacked and posted online (bizarrely on a bodybuilding forum, but let’s ignore that bit). Users claim that the glitch allowed them to view other users’ photos, regardless of their privacy settings, if they selected another of their photos and reported it as inappropriate first.

Unsecure privacy

Facebook has since fixed the problem and released a statement admitting the fault.  But the irony in the CEO of Facebook, a company which centres its values on encouraging us to share more openly, fixing a problem as soon as he loses his privacy, is hard to ignore.

This is just the latest in a string of controversies Facebook has encountered over its users’ privacy in its 7 year lifespan. The social network had only come under fire in October for allegedly ‘outing’ gay users to their advertisers. Researchers reported that Facebook showed different adverts for gay men and women to straight men and women, even when their sexual preference was hidden on their profile.

But the underlying fact is no matter how outraged we all get, Facebook is stillKPI Facebook winning. With users topping 800 million earlier this year it would take more than this privacy loophole to steamroller its success overnight. One of the users who posted the photos of Zuckerberg on the forum had even written”I did three of these with my real profile then realised I might get banned for doing it, so I switched to a different profile”. Make a stand, protest against this terrible unethical loophole. But whatever you do don’t lose your account over it.

Google+ is proving a disappointment, so Facebook’s social networking crown looks unthreatened. Zuckerberg’s apparently genuine profile on Google+, gently mocking users, and his unconcern when asked about the rival social network in interviews have shown an ego which is unlikely to be bruised by this latest scandal.

The BBC’s “Mark Zuckerberg: Inside Facebook” programme hinted at the suggestion that revenue without angering its users. Although it might not be harnessing all of its potential, moneymaking is still at the heart of Facebook, and we’ve all heard about how Zuckerberg’s riches can probably buy a small planet or two. It is known to be the ‘stickiest’ website in the world, with not only 800 million active users, but an average time spent on the website longer than any other; an estimated 46minutes per day. Facebook also claims on its statistics page that over 50% of active users log on any given day.

So if you’re waiting for the ‘fad’ of social media and social media marketing to pass it won’t be for a while yet. Facebook will be sticking around, proving that these privacy issues haven’t dented its success or its ego. They haven’t even given it a virtual poke.

Decided it’s time to get your business’s social media marketing strategy underway? Contact KPI to see how we can help. 

KPI Facebook

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What is the best strategy with internet marketing?

After recent stories of daily deal service Groupon breaching the Advertising Standards Authority code for the 50th time this year, due to unclear and non-existent deals, including cosmetic surgery and supermarket delivery services, it seems internet advertising websites are no longer a popular tool for consumers or businesses.

 

Groupon’s poor business ethics in the exaggeration of offers and savings have misled many of their users, which can potentially lose businesses’ custom rather than gaining it. It has also been reported that social networking gurus Facebook are soon to take on offers and coupons as part of their advertising strategy, resulting in more competition for the voucher website.

The fact is, that advertising the odd amazing offer is not a successful long-term marketing strategy, particularly opting to go with coupon websites who take a chunk of your profit in the process. It’s easy to put an advert up on Google or Facebook and call it your internet marketing, however in order to gain successful results you need to create a brand, engaging with your target audience.

Unlike the high street stores who can lure their consumers in with masses of sale signs, on the internet it’s a different story. Consumers can leave your website in one swift click of a button. If your website is not engaging or simple enough to navigate around, or your products or prices do not meet up to the high standards consumers have these days, the majority of your potential custom will be going elsewhere.

The hard work doesn’t stop there; once you have started converting visitors into customers, you need to ensure your customers will keep coming back to your website. Sure, you can hope that your product or service was unique and successful enough to encourage repeat custom, however with such high competition on the internet these days there are no garantees that this will be the case. In order to create long-term successful internet marketing you need to continuously engage with your audience, whether it be through blogs, press releases, articles or updates on social networking sites, you need to constantly be there representing yourself as a reputable and reliable brand for your potential customers.

Here at KPI we can build up a successful long-term marketing strategy for you. We focus on making the internet an accessible and successful addition to all of our clients’ marketing. With the use of organic search engine optimisation techniques such as, keyword research, content authoring and link building, we can help create your brand and achieve top search engine rankings.

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